Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you contact us, request a quotation, submit an inquiry, or communicate with us, we may collect information such as:

• Name
• Company name
• Email address
• Phone number
• WhatsApp or other contact information
• Product requirements and specifications
• Quantity and packaging requirements
• Shipping or business-related information you voluntarily provide
• Any other information you choose to provide

You may choose not to provide certain information. However, some information may be necessary for us to respond to your inquiry or provide a quotation.

1.2 Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited
• Date and time of visits
• Referring website or source
• General Website usage and interaction informationprovide

This information may be used to operate, secure, analyze, and improve our Website.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests for quotations
• Provide product information and business services
• Communicate with customers and potential customers
• Understand your packaging requirements
• Process and manage business communications
• Improve our Website, products, and services
• Analyze Website traffic and user behavior
• Monitor and improve Website performance and security
• Measure the effectiveness of advertising campaigns
• Provide relevant advertising and marketing where permitted by applicable law

We will not use your personal information for unrelated purposes without an appropriate legal basis or your consent where required by applicable law.

3. Cookies and Tracking Technologies

Our Website may use cookies, pixels, and similar tracking technologies.

These technologies may be used to:
• Keep the Website functioning properly
• Remember certain preferences
• Understand how visitors use our Website
• Analyze Website performance
• Measure advertising effectiveness
• Support marketing and advertising activities

We may use analytics and advertising technologies provided by third-party service providers, including Meta (Facebook) and other service providers.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some Website features or functionality.

4. Analytics and Advertising

We may use third-party analytics and advertising services to understand Website traffic and measure the performance of our marketing campaigns.

These services may collect information about your interactions with our Website, such as pages viewed, actions taken, browser or device information, and other technical information.

Where applicable, we may use Meta Pixel or similar Meta technologies to:

• Measure advertising performance
• Understand how visitors interact with our Website
• Improve advertising campaigns
• Create or improve advertising audiences
• Deliver or measure relevant advertising

The collection and use of information by these third parties are also subject to their respective privacy policies and terms.

5. How We Share Information

We do not sell your personal information.

We may share personal information with trusted third parties when reasonably necessary to operate our Website and conduct our business, including:

• Website hosting and technical service providers
• Website analytics providers
• Advertising and marketing service providers
• Email and communication service providers
• Professional service providers
• Government authorities or law enforcement agencies where required by law

We only share information where reasonably necessary for the relevant business, technical, legal, or security purpose.

6. International Data Transfers

ULINK® PACK provides products and services to customers internationally. As a result, your personal information may be processed or stored in countries other than the country where you are located.

Where required by applicable law, we will take reasonable steps to ensure that appropriate safeguards are in place for the transfer and processing of personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements.

The actual retention period may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage over the Internet is completely secure. Therefore, we cannot guarantee the absolute security of your information.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request information about how your personal information is processed

To exercise applicable privacy rights, please contact us using the contact information provided below.

We may need to verify your identity before processing certain requests.

10. Third-Party Websites

Our Website may contain links to third-party websites, including social media platforms, communication services, and other external websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

11. Children's Privacy

Our Website is intended for business and general audiences and is not directed toward children.

We do not knowingly collect personal information from children through our Website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Company: Wenzhou Lingke Industrial Co., Ltd.
Brand: ULINK® PACK
Website: https://ulinkpack.com/
Email: daniel@ulinkpack.com
Location: No. 3000 Jianxing East Road, Cangnan County, Wenzhou, Zhejiang, China